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Mixer not supported ViewletBuilder 8

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Mixer not supported ViewletBuilder 8

Postby RichJW » Mon Jun 19, 2017 8:43 am

Hi,

I am using ViewletBuilder 8 Enterprise v8.1.9 Build 1842 and have encountered an issue today after having not used it for a while.

When starting a recording, I receive a "Mixer not supported: Primary Sound Capture Driver, version Unknown Version" error message and it will not commence recording. I am on Windows 7. I have seen something on the forum for VB 7, but not 8.

Any help appreciated.

Thanks,
Rich

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Re: Mixer not supported ViewletBuilder 8

Postby James » Mon Jun 19, 2017 3:41 pm

Rich,

Make sure any external recording devices are plugged in before opening ViewletBuilder.

Another option is the GEAR icon on the sound record page to select the device.

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Re: Mixer not supported ViewletBuilder 8

Postby RichJW » Tue Jun 20, 2017 1:08 am

As simple as that, James - just plug it in before opening VB!

Many thanks,
Rich

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