How to capture Control Panel -> Services dialog on Win 7

[sdavis Profile]

Hi,

I am using Viewlet Builder 6.0.5. I am trying to create a recording to demostrate the editing of entries in Services (Control Panel -> Administrative Tools) on Windows 7. I tried with both Smart Capture and Manual Capture, but neither can capture any screens from Services into my viewlet. I also tried with assigning different capture hot keys, and disabling the AERO feature on Windows 7, but no luck. ViewletBuilder allowed me to capture Services dialog on Windows XP but not Windows 7. Anyone has any suggestions? Is this a known problem with ViewletBuilder on Windows 7?

Thanks,

Steve

[James]

Steve,

The first thing I would advise is to upgrade to 6.2.22 from our website and install over the previous version.

http://www.qarbon.com/download/download.php

You will also want to right click on the shortcut and make sure that you are running as Administrator

When you go to capture, please click on the Advanced options and make sure Capture Popups in checked.

[jpri11 Profile Website]

This helps me also, glad you asked the question sdavis