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Flash Hangs

Questions regarding the authoring of Viewlets, installation or possible bugs with our products. For urgent issues, please use our support form on our website: http://www.qarbon.com/help/helpme.php
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Posts: 2
Joined: Sun Jun 14, 2009 2:33 am

Flash Hangs

Postby ducati996guy » Sun Jun 14, 2009 3:19 am

Hi,

I use viewletcam a few times per year. I recently joined two files together and now the presentation hangs when viewed. You can see it here.

http://www.customercommunity.com.au/demo/

I have tried deleting that segment. I have also tried rejoining. I also downloaded viewletcam 2.0 and opened the file and re-exported.

As per usual it took ages to get the demo done so I would prefer to find a solution if possible rather than recreating. If anyone has any ideas it would be much appreciated.

Thanks
David

Site Admin
Posts: 1084
Joined: Fri May 26, 2006 3:15 pm
Location: San Jose, CA

Re: Flash Hangs

Postby James » Sun Jun 14, 2009 3:23 am

David,

This post should help

viewtopic.php?f=5&t=854

James

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Posts: 2
Joined: Sun Jun 14, 2009 2:33 am

Re: Flash Hangs

Postby ducati996guy » Fri Jun 19, 2009 8:21 pm

Thanks James,

I have now upgraded and this sorted the issue. I see the info button has built by qarbon and the loading page is nicer but has your logo on it. Is there anyway to remove these two items? I love the product but want to keep the visitor focussed on our software.

Thanks
David

Site Admin
Posts: 1084
Joined: Fri May 26, 2006 3:15 pm
Location: San Jose, CA

Re: Flash Hangs

Postby James » Fri Jun 19, 2009 9:56 pm

David,

Build 180 has 6 player control bars. 3 of them do not have the
Info button.

James

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