View topic - ViewletCam Stops Recording Audio

by **Mitchell Herman** » Fri May 01, 2009 1:43 pm

I am having the problem that ViewletCam will stop recording audio after a minute or two of recording a video. Also, when I try to merge videos, the resulting video will not play all the videos. I made one by merging five videos (had to do it this way due to the audio recording problems) and the resulting video will stop after the third video.

Please advise.

by **James** » Fri May 01, 2009 3:17 pm

Mitchell,

VCam1 or Vcam2?

James

by **Mitchell Herman** » Fri May 01, 2009 3:19 pm

Actually, I was forced to upgrade to Vcam2 as the old videos I'd made with Vcam1 would no longer play, so, it is indeed Vcam2.

by **James** » Fri May 01, 2009 4:03 pm

Mitchell,

How you watched our help tutorials on this topic?

http://www.viewletcentral.com/vc/viewlet/643514145/

James

by **Mitchell Herman** » Fri May 01, 2009 4:06 pm

James,

My primary issue is that the sound recording stops. How do I fix this issue?

Mitchell

by **James** » Fri May 01, 2009 4:30 pm

Mitchell,

Since I've never heard of that happening before...I don't a solution for you. We can only try to reproduce on our
end. Can you provide exact steps to reproduce?

Are you using the latest build too? (x175)

James

by **Mitchell Herman** » Fri May 01, 2009 4:50 pm

Well, as to reproducing, I just record a video, nothing special. I have ver 0170. Where would I download latest version?

by **James** » Fri May 01, 2009 5:18 pm

Here is the latest as of today:

http://www.qarbon.com/ftp/download/viewletcam2_x176.exe

James

by **Mitchell Herman** » Mon May 04, 2009 7:49 am

Reinstalling solved the problem for a while, but now it is happening again. Any other ideas?

by **James** » Mon May 04, 2009 8:42 am

Mitchell,

One of our support folks said it could be a drain on your resources, so they said to turn down the hardware acceleration inside
VCam2. They also mentioned that RealPlayer should be turned off too as they saw one case before that was resolved by
closing this program.

James

by **Mitchell Herman** » Mon May 04, 2009 9:00 am

How does one "turn down the hardware acceleration inside
VCam2"? I am not running RealPlayer and do not know anyone who still does these days.

by **James** » Mon May 04, 2009 9:20 am

Mitchell,

Tools>Options>Capture Settings

james

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ViewletCam Stops Recording Audio

ViewletCam Stops Recording Audio

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